Andrew Doering

Profile

LinkedIn Github Blog Site

Innovative Technical Operations Engineer with a proven track record in IAM Operations, process improvement, and cost optimization. Passionate about leveraging advanced and fledgling technologies to drive efficiency and compliance in high-stakes environments.

Experience

EQT Group

Stockholm, Sweden

Sr. Technical Operations Engineer

Nov. 2022 - Present
  • Introduced DORA-compliant Terraform configurations, additionally enabling other teams to self-service configurations, setups, and streamline their workflows. (Blog Post)
  • Led IAM operations for ~5,000 users, completing all aspects of Okta Identity Engine upgrade(s), achieving enhanced regulatory compliance and seamless access for employees and contractors. (Okta Identity Engine)
  • Implemented Self-Service Processes for End Users to access Applications, Groups, and other Memberships through Entitlement Management and Identity Governance (via Lumos). Resulting in a reduction of Tech Support Tickets by 64%.
  • Implemented Device Assurance, Compliance, and Posturing for self-servicing issues with Kolide, enhancing security standards for external users. (Example)
  • Championed CI/CD pipelines and Agile practices (via Jira) to increase team velocity and improve deployment workflows.
  • Reduced operational costs by $400K+ using automation and tech debt cleanup initiatives.
  • Advised EQT Ventures on due diligence and helped portfolio teams implement secure user systems, including authentication design for ADA (IVCEvidensia) using OAuth 2.0 + OIDC.
  • Standardized cross-functional processes and technical implementations, including global cost center change workflows and the deployment of Managed Apple IDs via Apple Business Manager, ensuring regulatory alignment, centralized communication, and scalable SSO integration across multinational environments.
  • Guided enterprise app configurations (AARO, EBX, MRI, Slack Enterprise) with secure SSO and domain integrations, in addition to modern services (Slack Enterprise Grid, Google Workspace).
  • Mentored colleagues on tools like Workato, Jamf, and Okta, helping team members achieve technical certifications and improve skill sets (such as git, terraform, and bash scripting).
  • Member of the Acquisition Planning and Execution Team, contributing to seamless technology integration during transitions. (Company Announcement)
  • Technology Used: Google, Okta, Slack, Dropbox, Kolide, DTEX, Action1, etc.
  • DORA
  • Terraform
  • Enterprise Identity Management
  • Self-Service & Governance
  • Endpoint Assurance & Compliance
  • DevOps & Agile Engineering
  • Operational Efficiency & Automation
  • Strategic Investment Advisory
  • Process Standardization
  • Enterprise Application Integration
  • Technical Mentorship & Training
  • Acquisition & Integration

Epidemic Sound

Stockholm, Sweden

Sr. IT Engineer

Mar. 2021 - Nov. 2022
  • Created policies for broader company pertaining to Employee Lifecycle, IT Asset Management, and User Access Management. Created processes for IT Support team to follow.
  • Detail Security & Process Gaps across various business lines for IPO, ITGC, & Audit Readiness.

Cisco / ThousandEyes (Part of Cisco)

San Francisco, CA

Sr. IT Engineer

Aug. 2020 - Aug. 2021
  • Lead for business service integrations post-acquisition, discovery and post-close.
  • Integration and migrations of services from ThousandEyes' Stack into Cisco's Suite (such as; Google Workspace to Exchange, Project Management Tools, Collaboration Tools, etc).
  • Transitioned MDM configuration from Workspace One to JAMF on End User Devices.

ThousandEyes

San Francisco, CA

Sr. IT Engineer

Jan. 2016 - Aug. 2021
  • Bootstrapped IT and infrastructure operations from the ground up as the company’s first IT employee, scaling systems to support 500+ global employees across multiple offices.
  • Team Lead for IT Engineering, and Tier 3 Escalation Support to IT Support team.
  • Led end-to-end device management strategy, including deployment of Workspace ONE MDM to all macOS and Windows devices. (Blog Post)
  • Developed zero-touch deployment workflows for macOS using open-source tools, reducing provisioning time by 90% (from 200 minutes to 20). (Blog Post)
  • Established HR automation and identity pipelines, integrating BambooHR with Okta to eliminate manual onboarding steps and reduce user creation errors. (Blog Post)
  • Led cloud-first IAM migration, deprecating on-prem Active Directory in favor of Okta and AzureAD interoperability for Windows fleets. (Blog Post)
  • Designed and implemented FedRAMP-compliant infrastructure, aligning internal systems with strict U.S. government security standards. (Company Announcement)
  • Pioneered global communication transformation, replacing WebEx with Zoom and launching Zoom Rooms, driving 85% improvement in satisfaction.
  • Built out IT infrastructure for new offices in Austin, London, Dublin, and San Francisco — managing networking, AV, VoIP, and vendor coordination (Example Deployment)
  • Launched company-wide security initiatives, hand-in-hand with security team members, for example: Google Workspace API Restrictions. (Source Code)
  • Automated asset management using open-source tools (Snipe-IT) with cloud deployment and vendor system integration. (Source Code)
  • Managed global vendor relationships across North America, EMEA, and APAC, including procurement, deployment, and support operations.
  • Technology Used: Okta, Python, Workspace ONE, macOS, Windows, Google Workspace, BambooHR, Munki, Snipe-IT, AzureAD, Zoom, AWS
  • First IT Hire
  • IT Leadership
  • Initiative-Driven
  • Cross-Functional Collaboration
  • Process Builder
  • Automation Advocate
  • Security-First Mindset
  • Compliance-Oriented
  • FedRAMP Ready Enablement
  • ISO 27001 Readiness & Achievement
  • SOC-2 Compliance & Achievement

References

Fredrik Lind

Co-worker at EQT AB

  • Sweden

    • Pavel Danilochkin

    Co-worker at ThousandEyes, Cisco

  • USA

    • Ludvig Stålberg

    Colleague at EQT, Manager at Epidemic Sound

  • Sweden

    • Jon Kendle

    Co-worker at EQT

  • Sweden

    • Tom Bensted

    Co-worker at ThousandEyes, Cisco

  • Great Britain

    • Phill Jones

    Co-worker at ThousandEyes, Cisco

  • USA
    • Professional headshot of Andrew Doering

    Skills

    • Infrastructure
      • Okta
      • SSO
      • SAML
      • OIDC
      • APIs
      • IaaC
      • SCIM
      • Terraform
      • Hashicorp Cloud
      • Github Actions
      • Docker
      • Google Workspace
      • Mobile Device Management
      • Atlassian
      • Networking
      • SQL (Postgres)
    • Web Development
      • Hugo
      • Jekyll
      • HTML
      • CSS
    • Developer Tools
      • VS Code
      • Cursor
      • Bash/ZSH
      • Python
      • Scripting
      • Git
    • Misc
      • ChatGPT
      • Anthropic / Claude
      • Prompt Engineering
      • LLM Usage

    Languages

    • English
      Native
    • Swedish
      B2

    Certifications

    Interests

    • Snowboarding
    • Photography
    • Cooking
    • Weight Training
    • Traveling
    • Languages
    • Culture
    • Visual Art

    Education

    East Carolina University

    BSc in Industrial Technology

    Aug. 2013 - Dec. 2015

    Specialization:
    • - Data Analytics
    • - IT Infrastructure

    Linnaeus University

    Study Abroad

    Aug. 2014 - Jun. 2015

    Specialization:
    • - International Law
    • - Information Security
    • - Swedish Art & Culture

    Wake Tech Community College

    AAS in Network Technologies

    Aug. 2009 - Jan. 2012

    Specialization:
    • - Networking Protocols